Services
Whether it’s a complex customer experience system with extensive research or simply screen design Let's innovate togetherCan you
We support you with
New Concepts
You’re beginning a new project? We’re there for you. Right from the start.
Product optimisation
Never change a winning team? A good intention – but only those who keep their finger on the pulse can offer their customers innovative products.
Our services
Analysis & Research
Your product has grown over the years, but the essentials have fallen by the wayside? Your customers feel overwhelmed or find using your site unintuitive? You want to tidy things up without neglecting anything?
Here's how we can help you with this
We help our clients to analyse and research their target groups in detail. With the help of this knowledge, systems can be developed that are tailor-made for your users and can be operated intuitively.
We use the following tools to do so
- UX Toolbox
- In-depth interviews/li>
- Persona development
- Process analysis / field study
- Customer Journey Mapping
- User stories
- Usability testing
- Expert reviews
- Touchpoint analysis
Implementation & Tests
You already have an existing product whose usability is problematic and causes confusion among users? You find it difficult to pinpoint what exactly the problem is?
Here's how we can help you with this
We deliver ready-to-use systems and products that can be used right away. Furthermore, we can determine usability both quantitatively and qualitatively by means of extensive user tests, which enables us to advise each of our customers to perfection.
We use the following tools to do so
- UI – Design
- Click Dummies
- Technical documentation with Usability Mapping™
- Pattern Libaries / Design Systems
- Product Design
- Micro Animations / Motion Design
- Iconographie / Icon Design
Strategy & Concept
You know what your product should be able to do, but you find it difficult to translate these requirements into a coherent interaction concept? You want to define your strategy yourself, but you need support?
Here's how we can help you with this
In close cooperation with our clients, we develop concepts that define how software solutions should look and function. We attach great importance to actively integrating our clients into the development process.
We use the following tools to do so
- Strategy Workshop
- Innovation Toolkit
- Mobile/desktop interaction concepts
- Customer Experience Strategy / Framework
- Magineering / Experience Design
- Prototyping
- Userflows
- Red Blue – Concept
- Needs Innovation Model
- Success controlling
Trainings & Workshops
You’re looking for innovative ideas for your products or wanting us to work with your team to develop a vision for the future that will set your company apart from the competition?
Here's how we can help you with this
We offer our clients tailor-made courses and workshops to sharpen their senses for UX, CX and usability. This also allows us to work with them on individual projects and solve different problems.
We use the following tools to do so
- UXQCC Training
- Flagship Project
- Individual Trainings