World Usability Congress 2019
16. – 17. October 2019 in Graz
proudly presented by youspi
UX & Usability as your USP
proudly presented by youspi
Rewiring long-term measurements
Throughout our work with Dewetron we were able to develop an intuitive and novel product. It is based on user needs and know-how from the former out-dated and complex software solution.
Ergebnis: NASA Tech Briefs Product of the Year
Digital dictation
Since most customers had problems with the transition from the know, analog dictaphones to their, digitals successors, it was necessary to emphasize on their habits, work environments and needs.
User research, Interviews, Strategy, Wireframing, Prototyping, Visual design
The Result: Within short time sales figures increased per 10%, due to high user acceptance.
User Research
Get to know the playground
Customer Analysis
Get into the users mind
Strategy
Streamline, refine & optimize
Interaction Concept
Make it simple and intuitive
Design
Make it appealing
Great Customer Experience
Get a successful solution
Hannes Robier – CEO youspi
Customers consider many crucial factors, even subconsciously, when purchasing a product or engaging a service provider, consequently building a sense of trust which is decisive towards their user experience through to customer experience. This book helps companies understand how to structurally develop, communicate, and promote reasons for customers to buy products and services, starting from the psychological basis of communicating information and moving on to methodical applications.