Analyse & Research
- UX Toolbox
- In-Depth User Interviews
- Persona-Development
- Process analysis / Fieldstudy
- Customer journey mapping
- User stories
- Usability testing
- Expert reviews
- Touchpoint analysis
Strategy & Concept
- Strategy workshop
- Innovation toolkit
- Interaction concept development mobile/desktop
- Customer experience strategy / Framework
- Magineering / Experience design
- Prototyping
- Userflows
- Red & Blue - concept
- Needs innovation model
- Success controlling
Implementation & Testing
- UI - Design
- Click dummy development
- Technical documentation using Usability Mapping™
- Pattern libaries / Design systems
- Product design
- Micro animations / Motion design
- Iconography / Icon design
Trainings & Workshops
- UXQCC Training
- Flagship project
- Individual trainings